The F&S Site Lead operates independently to deliver a variety of office support services within area of responsibility. He/she may supervise the work of a team of up to 5 people. He/she plans and prioritizes activities to ensure the service quality and productivity of his/her team. Key Responsibilities: Accountable for the implementation, delivery and quality of various office support services for a specific location or functional area. Manage positive relationships with all internal and external ..... (continued)

The ABS HRSS Operations Manager oversees the overall operations of each service delivery teams, ensure that all processes are followed and identified metrics are met. Identify operations issues/challenges and be able to implement process improvements and closely coordinate with GU HR and the different process owners. Utilize the different OPEX methodologies within the teams. Manage the ongoing operations of the HR shared services center and make decisions at level for the following teams: Compensation and ..... (continued)

The Business Analyst is responsible for analyzing and designing new business processes. He identifies and defines detailed product functional requirements and use cases, setting up and maintaining the internal tracking reports/matrix as applicable. Business Analysts will also participate in transitioning the requirements and use cases to the designers ensuring a clear and complete understanding of the requirements. Requirements: Banking and accounting background—familiar with basic banking terms and ..... (continued)

OVERALL PURPOSE OF JOB The Change Management Team will play a key role in managing change initiatives within HR to meet business, schedule and budget objectives. This person will focus on the people side of change - including changes and enhancements to HR processes, systems and technology, job roles and organization structures. The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement. The Change Management Team will ..... (continued)

Reporting Analyst Provide support for operations, preparing and distributing reports according to established procedures and in compliance with Service Level Agreements. Job Descriptions: 1. Prepare scheduled and ad hoc reports accurately and on time, in compliance with the SLA. Continuously strive to satisfy and delight customers. 2. Use designated tool(s) to extract, summarize, format and present data, and to distribute reports. 3. Follow documented procedures so that reports are delivered consistently ..... (continued)

I am part of the Strategic Resourcing Group in Nityo Infotech which provides IT consulting services to Top companies globally. We have an excellent open positions for Technical Support Rep (TSR) to work with our MNC client in the Philippines. Kindly disseminate this to your friends if you know someone who has relevant experience as below. Details are as follows: Mode of Employment: Permanent with the client Work Location: Ortigas No. of position: 200 Assignment Summary • Responsible for ..... (continued)

Qualifications: Education: Bachelor’s degree / Diploma in Electronics/ Telecommunications or Computer Science Work Requirements: • Day to Day Cisco voice operation support for global locations. • Required to work in different shifts on rotation basis. Knowledge and Skill Requirements: Essential: • Strong understanding of basic telephony, voice networking, signaling standards and telecommunications protocols Good knowledge on :- • Cisco Voice Gateway/Gatekeeper • Cisco Call Manager • Verint Call ..... (continued)

This position requires working with different teams during envision, planning, development and stabilization phases of software release projects. Further, this position entails monitoring of project cost, schedule and scope, project reporting, and metrics generation and analysis. This position will work with another project manager for direction and guidance but is expected to be able to work independently on assigned projects/releases. Qualifications: • Proven ability to do software release project ..... (continued)

•Excellent Korean speaking capability •Minimum 8 months of experience in any tech support process / or web designing background •Excellent communication skill •Knowledge of web technologies like JAVASCRIPT, JSP, HTML etc. will be an advantage *open to work in Singapore