Responsibilities:
 deal directly with clients either by telephone, electronically
 respond promptly to clients inquiries
 handle and resolve clients complaints
 obtain and evaluate all relevant information to handle inquiries and complaints
 direct requests and unresolved issues to the designated resource
 manage clients campaign
 record details of inquiries, comments and complaints
 record details of actions taken
 communicate and coordinate with internal departments
Requirements:
 College diploma, College level general education degree or equivalent
 knowledge of customer service principles and practices
 knowledge of relevant computer applications
 ability to type
 knowledge of administrative procedures
 numeric, oral and written language applications
 interpersonal skills
 excellent communication skills - verbal and written
 listening skills
 attention to detail and accuracy
 adaptability
 initiative
 stress tolerance
 technical background in SEO is a plus
 call center experience is a plus
 7 Full-Time positions available.
 long term, night shift position and has day shift training.

In order to apply, submit your resume by going here: http://tinyurl.com/endlessrisejob. If you have any questions about the job please contact Krista at 0917-8745310 0r 0917-553-9290, Email: xxxxxxxxxxx.xxxxxxxxxxx@xxxxx.xxx

It is unlawful to employ a person who does not have permission to live and work in the Philippines. Unless the advert states otherwise, please ensure you have this permission before applying.