Teletech Santa Rosa

Teletech Santa Rosa

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TeleTech in the Philippines

TeleTech is one of the largest and most geographically diverse global providers of business process outsourcing solutions. We have a 25-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers’ experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base. We use Six Sigma-based quality methods continually to design, implement, and enhance the business processes we deliver to our clients and we also apply this methodology to our own internal operations. We have developed deep domain expertise and support approximately 300 business process outsourcing programs serving approximately 135 global clients in the automotive, communications, financial services, government, healthcare, retail, technology and travel and leisure industries. Our integrated global solutions are provided by 49,000 employees utilizing 33,600 workstations across 88 delivery centers in 18 countries. In the Philippines, TeleTech has supported the world’s largest companies in our 12 beautiful and state-of-the-art Delivery Centers employing over 21,800 people.


At TeleTech, we know it’s our people who bring us success. Therefore, we invest substantially in Filipino employee development programs as well as offer highly competitive, performance-based pay and benefits. By joining TeleTech, you establish a strong foundation for future career growth and guarantee personal success through excellent training and on-demand support. At TeleTech, our employees are given the opportunity to participate in sports and fitness programs, community relations projects and volunteerism.

Professional Services
More than 1000 workers

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