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Front Desk Assistant - Open for Fresh Grad

Open for Fresh Grad

Makati, National Capital Region ·  28 June (updated)

ACTION LABS I.T. SERVICES PHILS., CORP

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42 reviews
  • Description



  • - Bachelors Degree in any IT related courses.

    - Willing to work in Makati City.

    - Open for Fresh Graduates

    - responsible in receiving all inbound calls.

    - Is responsible in giving updates of the customer status or repair thru phone or email, if necessary and instructions provided by the Bench Lead.

    - Is responsible for all cases being handled end to end.

    - Is responsible to report any potential issues or escalations to Bench Operations Lead.

    - Is responsible to perform Happy Call on all bench close cases.

    - Is responsible to monitor and to response on customer concern.

    - Is responsible in keeping customer informed for all bench cases.

    - Is responsible in creating cases on all PUR concern.

    - Is responsible to the Bench Operations Lead and Operations officer.

    - Is responsible to the Bench Operations Lead in submitting all reports in a timely manner.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Front Desk Assistant

  • Makati, National Capital Region

  • Company

    ACTION LABS I.T. SERVICES PHILS., CORP
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply