Description



  • Job Description

    Will work with the Medical Benefits Team and will be responsible for the provision of accurate policy clarification and guidance to Emirates Group employees and their families.

    Manage emergency telephone approvals and be responsible for confirming cover based on an individual’s medical history

    Respond and communicate effectively to queries from members with regard to the medical benefits policy. Ensure accuracy of all communication whether verbal or in writing whilst maintaining agreed levels of service and correct reference to policy

    Support members with updates and information related to status of claims, pre-approvals and appeals

    Undertake preliminary appeal investigations for specialist review

    Assist with data input and preliminary review of system and telephone pre-approvals system, co-ordinate appropriate information from the requestor and medical service providers to ensure a smooth process.

    Assist with data input and preliminary review of system and telephone pre-approvals system, co-ordinate appropriate information from the requestor and medical service providers to ensure a smooth process.

    Administrate eligibility documentation (pre-employment declarations, waivers to cover, case management history)

    Required Education, Skills and Qualifications

    Applicants must be willing to work and relocate to Clark, Pampanga.

    Bachelor’s Degree in a relevant nursing and allied medicine field

    Background in medical services administration processes is a plus but not required

    Ability to provide excellent customer service to executives on at least senior management level and their respective families

    Must be willing to work on shifting schedule.

    Must be willing to work on holidays and weekends

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

Similar jobs

Full Time - Permanent contract - Negotiable -

26 March

Full Time - Other type of contract - Negotiable -

12 March

Full Time - Permanent contract - Negotiable -

Full Time - Permanent contract - ₱ 90,000.00 monthly -

26 March

Full Time - Permanent contract - Negotiable -

Get new jobs on Facebook Messenger

Send to Messenger

Job summary

  • Medical Services Staff

  • Pampanga, Central Luzon

  • Company

    dnata Travel Inc.
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply