Description



  • Description

    UNIVERSITY TRAINING PROGRAM

    To provide immediate source of qualified and fully trained collectors, cash application and accounts payable associates when the need arises for expansion or backfilling of positions



    Responsibilities

    Process transactions using Business Unit Tools/Applications

    Establish and maintain effective working relationships with respective Emerson Business Units

    Provide excellent customer service

    Weekly and monthly submission of reports to Team Leader and Functional Manager

    Proactively provides feedback to Team Leader and Functional Manager.

    Perform other duties as may be assigned.

    Training

    To complete the 20-day classroom training and 20-day on-the-job training provided by EFS management intended to develop his competency as an experienced CAAP or Collections specialist

    To be able to fully acquire the skills necessary to perform tasks assigned in either CAAP or Collections.

    Collections

    Conducts outbound calls and send out emails and faxes to follow up on Customer Active and Past due Invoices

    Reconcile customer disputes and issues

    Provide excellent customer service

    Weekly and monthly submission of reports to Team Leader and Collections Manager

    Proactively provides feedback to Team Leader and Collections Manager.

    Fulfill other collection requirements of the respective Emerson Business Unit represented such as meeting the cash collection and past due reduction

    Cash Applications and Accounts Payable

    Efficiently and accurately apply payments received daily for Emerson Business Unit with one-day turnaround time (service level)

    Follow other process involve in the payment application (e.g. charge back, deductions, etc) as instructed by Emerson Business Unit.

    Efficiently and accurately process invoices for payments received daily for Emerson Business Unit with one-day turnaround time (service level)

    Follow other process involve in invoice processing (e.g. matching of invoices, release hold and exceptions resolution)

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Finance Associate

  • Quezon City, National Capital Region

  • Company

    Emerson
  • Work type

    Permanent contract

  • Type of contract

    Full Time

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