BestJobs - Jobs - Travel and Training Officer


  • Duties and Responsibilities:
    • Work across-functionally with the Travel product and Pricing team in the identification of training needs, and plan the delivery of training via internal and external partners and suppliers to fulfill needs.
    • Responsible for the management, development, assessment, and delivery of in-house training programs for Clients and Employees.
    • Ensure that training is planned, prepared, and delivered.
    • Ensure the consistency of training content.
    • Responsible for in-store coaching, development, and cross-skilling, as well as assisting with performance management where required.
    • Coordinate all training programs, orientation, induction, staff competency training and evaluate the appropriateness and effectiveness of these training programs consistent with industry standards.
    • Develop curriculum, course content, and delivery methodology ensuring compliance to industry standards, regulations, legislation, and airport services’ policy and procedure.

    • A graduate of Bachelor’s/College Degree in Hospitality/Tourism/Travel Management or Equivalent.
    • Must have at least 5 years of experience in facilitating Training.
    • Experience in training roles that involved the development and delivery of technical, process, system and leadership training.
    • Knowledgeable in Travel Industry and booking systems.
    • Familiar with International airfare and ticketing.
    • Able to act as Travel Guide for International Clients.
    • Has the initiative to learn and can work with minimum supervision.
    • With good communication skills and can deal with different people at different levels

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Travel and Training Officer

  • Makati, National Capital Region

  • Company

  • Work type

    Permanent contract

  • Apply