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    Description



  • Bellman

    The Mansion Ilo-ilo is seeking for Bellman candidates with previous experience in a luxury hotel setting. Responsibilities include assisting guests with luggage, meeting and greeting guests upon arrival and departure; provide assistance to front desk staff and to concierge, as well as providing lobby doors coverage.

    Job description:

    Bellman tasks

    • Greeting arriving guests and retrieving their luggage.

    • Escorting guests to their rooms, explaining the room facilities

    • Deliver luggage, messages, and packages to guests and to undertake various other requests in order to ensure their comfort.

    • Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.

    • Assist with keeping lobby area clean and orderly

    • Ensure that luggage has been stored safely according to prescribed procedures

    • Be fully aware of what functions are going on in the hotel

    • Provide gracious, attentive, and friendly service

    • Other duties as required

    Cleanliness

    • Maintain cleanliness of the bell service area

    • Maintains the upkeep and appearance of the hotel lobby and entrance

    Security and Safety

    • Contributes to the overall security of the hotel

    • Reports entrance of unauthorized, undesirable, or suspicious people to security

    • Notifies security of potential problems with customers

    • Turns lost articles to “Lost and Found”

    • Exhibits knowledge of all hotel emergency procedures

    Qualification

    • At least high school graduate

    • Passionate to serve people

    • Friendly and accommodating

    • Experienced as bellman from a luxury hotel is preferred

    • Good communication skills

    • Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment

    • Must be flexible to work all shifts including weekends and holidays.

    • Must have basic English communication skills

    • Must be able to move lift, carry, push, pull, and place objects weighing less than or equal to 80 pounds

    • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

    • Must be able to stand sit, or walk for an extended period of time or for an entire work shift

    • Reach overhead and below the knees, including bending, twisting, pulling, and stooping

    • Know how to drive or having a driver’s license is a plus

  • Requirements

  • Minimum education level: Junior High School
  • Years of experience: 1
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Bellman

  • Iloilo, Western Visayas

  • Company

    Melters Steel Corporation
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply