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  • Description

  • We are looking for a Customer Relations Manager to join our dynamic, fast paced and fun team in Davao City, Philippines.


    1) Support new users in new application modules based on company-standards

    2) Accurately provide real time support

    3) Ensure adherence to quality standards

    4) Facilitate all Knowledge Transfer activities both Internal and External Customers.

    5) Trains and Evaluates Trainer's ability to initiate training for our Clients.

    6) Creates, Modifies and Updates Training Regimen to better equip support staff to train our clients.

    7) Backup, check training materials periodically.

    8) Manage the training record of the company.

    9) Assist in conducting employee skill evaluations.

    10) Pro-actively develop training sessions oriented on development of product knowledge and skills.


     Must be a college graduate, preferably a Health related course or any equivalent studies

     Experienced in a call center environment is a plus

     Excellent verbal and written communication skills

     Proficient computer and internet application skills

     Must be pro-active and able to work with minimum supervision

     Willingness and ability to take on new challenges and develop new skills

     Ability to work independently and as a team

     Applicants must be willing to work in the night shift schedule.

    Job Types: Full-time, Permanent

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Client Relations Manager

  • Davao del Sur, Davao Region

  • Company

    Note-E-Fied Philippines Incorporated
  • Type of contract

    Permanent contract

  • Work type

    Full Time

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