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  • Description



  • ABOUT THE COMPANY

    Open Access BPO's vision is to create an organization that serves the best companies in the world in an environment that is a great place to work for our employees. We have been providing business process and call center outsourcing solutions to a host of international clients since 2006.

    JOB DESCRIPTION:

    • Responsible for assisting and providing solutions to members and representatives of the organization.

    • Handles representatives and members’ inquiries regarding the products and services offered. NO SALES CALLS. NO COLLECTION CALLS.

    • Offers quality customer service on every call to surpass expectations.

    • Manages difficult situations and ensures to end every call in a positive manner

    • Connects and builds rapport with representatives and members by actively listening, asking the right questions and offering solutions, while demonstrating a deep understanding of their concerns.

    REQUIREMENTS:

    • Fluent in both English and Portuguese languages, both written and spoken

    • Completed High School diploma or higher

    • Punctual and committed to work schedules, embrace change in a fast-paced environment

    • Excellent active listening and communication skills

    • Strong computer skills and ability to navigate multiple software applications

    • Remote/Work from home setup. You will need a computer/laptop & a stable internet connection

    BENEFITS: 65K, health card, company benefits

    Interested applicants may submit their resumes to: *******@openaccessbpo.com

  • Requirements

  • Minimum education level: Senior high school
  • 1 year of experience
  • Language(s): English ,Portuguese
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Portuguese CSR

  • Makati, National Capital Region

  • Company

    Open Access Marketing Philippines Inc
  • Type of contract

    Other type of contract

  • Work type

    Full Time

  • Salary

    ₱ 65,000.00 monthly

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