BestJobs - Jobs - Senior Client Relations Officer

    Description



  • Job Summary:

    Handles customer queries and complaints by rendering excellent customer service and providing reliable, accurate and timely information on products and services.

    Duties and Responsibilities:

    Accepts payments from clients

    Accepts and evaluates the requirements of buyers

    Prepares documents that buyer/s would request and transmit properly to departments concerned.

    Prepares and transmits Bank Referrals for client use.

    Accepts Recon and Transfers requests

    Monitors inventory of loan documents, legal forms for all financing and other forms needed

    Monitors waiting time for all walk-in clients

    Other tasks that may be assigned from time to time

    Job Requirements:

    Candidate must possess at least a Bachelor's/College Degree , any field.

    At least 3 years of working experience in customer service.

    With strong customer service orientation

    Highly organized and attentive to detail

    Can work under pressure.

    Good communication skills

    Good organizational skills

    Able to deliver work with accuracy and on time.

    Able to work independently as well as in team environment.

    Able to maintain focus while multi-tasking in a competitive, high-energy environment.

    Willing to work on weekends.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Senior Client Relations Officer

  • Mandaluyong, National Capital Region

  • Company

    Property Company of Friends, Inc.
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply