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  • Description

  • • Over all responsible for the management and maintenance of printer via onsite support. Assist end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence;

    • Perform end user support for the printer (hardware and software), network diagnostics and repair;

    • Proactively update end users with regards to their request;

    • Ability to perform root cause analysis and technical reports;

    • Prepare needed daily, weekly and monthly reports;

    • Responsible for maintaining acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-worker.

    • Must be able to provide support at different project locations.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Driver's license: Motorcycle
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES

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Job summary

  • IT Field Engineer

  • Pampanga, Central Luzon

  • Company

    Strategic Networks, Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

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