BestJobs - Jobs - O365 Support Engineer - Cebu
Aspiree Inc

Aspiree Inc

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O365 Support Engineer Cebu

Cebu, Central Visayas ·  5 July (updated)


  • Responsibilities:

    • Provide customer-facing product engineering support for
    Office 365
    • Provide real-time client support for faster resolution of cases
    • Conduct research on complex cases, validates cases for escalation to Backline and contributes to knowledge management initiatives
    • As a knowledge champion, s/he is the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.

    • At least 2 years of professional IT experience
    • Experience in /exposure to a client-facing role
    • Good communication skills
    • Amenable to a flexible work schedule, as the need arises
    • Bachelor’s Degree in Information Technology, Computer Science or other relevant fields
    • With solid Infra background, strong understanding of servers, Active Directory (AD), and the like
    • With O365 skills and experience:
    o Solid MS Exchange Skills
    o Solid SharePoint Skills
    o Proficient in MS Exchange and two or more O365 technologies
    o Proficient in MS SharePoint, along with at least two O365 technologies
    o At least three (3) O365 technologies--if Exchange or SharePoint is not part of skillset

    Good to have:
    • Certifications on the following
    o Microsoft Office 365
    o MS Windows Server
    o MS Exchange
    o ITIL v3

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • O365 Support Engineer

  • Cebu, Central Visayas

  • Company

    Aspiree Inc
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply