Description



  • WHY APPLY WITH US?

    • Represent one of the top leading brands in PH

    • Day shift & local account

    • Fixed work schedule

    • Great working environment with tight-knit team

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    ESSENTIAL JOB FUNCTIONS

    • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow ups, etc.

    • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.

    • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.

    • Coordinate with several branches and departments to resolve customer concerns and/or requests.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

    SKILLS & QUALIFICATIONS

    • Must have undergone at least 2nd year of college level.

    • Must have at least 6 months experience in customer service.

    • Basic knowledge in using Microsoft Word and Excel.

    • Good communication skills, both written and oral for both English and Filipino.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Representative

  • Pasig, National Capital Region

  • Company

    Transec BPO Solutions, Inc.
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply