Global Business Outsourcing, OPC

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Global Business Outsourcing, OPC (GBO), a BPO company that provides a comprehensive support to customer service and back office with particular focus in Online gaming industry and offers the following:

Game Management

An end to end gaming operations, from game server to users, getting engage with the developer and communicating with the end user

Premium Customer Support

Player support in different languages, let us handle your support and keep your team updated with weekly metrics while escalating and working with important issues and development team

Game Monitoring and Reporting

We will watch over your games in 12 to 24 hours, while you sleep and make sure to inform you with any unusual activities within or outside the game

Community Management

We will be working with your community within Facebook, Google and several different platforms to make sure that every inquiry or question will be answered accordingly

National Capital Region
BPO / Call center
From 11 to 50 workers

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