Quality Manager Six Sigma

IT Company here at Quezon City

Pampanga, Central Luzon ·  3 April (updated)

Talent Acquisition Solutions

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    Description





  • The Black Belt shall function as a change agent in the relevant business area and shall be responsible for:

    Driving quality deployment in the Delivery Centre

    ·Driving customer Impact Projects

    ·Driving Six Sigma and Lean Deployment

    Driving QNS for the aligned area

    Driving SLA adherence / Customer CTQ ¿ ensuring all parameters are met and corrective and preventive actions are taken

    Driving VOC/ CSAT / NPS actionable across the team and maintain/improve the scores

    Driving inputs from VOC/ CSAT / NPS for improvements

    Contribute and present in client/customer reviews/meetings

    Adhere to compliance to Quality standards (ISO)

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Quality Manager Six Sigma

  • Pampanga, Central Luzon

  • Company

    Talent Acquisition Solutions
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply