BestJobs - Jobs - Training and Quality Manager (Clark)

    Description


  • 7+ years related experience or experience in Contact Center environment
    Bachelor’s degree preferred
    Excellent communication skills, both written and verbal
    Ability to effectively present information to internal and external associates
    Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business
    environment
    Demonstrated ability to mentor, coach and provide direction to a team of employees
    Demonstrated ability to take initiative and ownership with focus on continuous improvement
    Demonstrated ability to foster customer service disposition and sense of professionalism for self and team
    Solid understanding of the organization's business operations and industry
    Demonstrated business acumen
    Occasional travel required

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Training and Quality Manager (Clark)

  • , Central Luzon

  • Company

    Concentrix Philippines
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply