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Nezda Technologies

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58 reviews

Account Manager - Earn up to 33k per month/HMO w/ 4 FREE dependents

Earn up to 33k per month/HMO w/ 4 FREE dependents

₱ 33,000.00 monthly ·  Lapu-Lapu City, Central Visayas ·  21 September (updated)

  • Description



  • Key Accountabilities:

    • Resolve or negotiate “win-win” solutions to client issues directly or by consulting with appropriate resources

    • Document and track significant client discussions or complaints; maintain current client contract records and follow-up as appropriate

    • Recognize and devote special attention to endangered/ pampered cases

    • Ensure all members of customer base are informed of significant issues

    • Provide new and ongoing client orientation and education by: set expectations, discuss working relationship, advise of new product features and ensure understanding of proper procedures to follow

    • Identify trends and patterns of client issues and escalate to appropriate person

    • Provide quality client administration by processing all standard financial transactions on assigned caseloads

    • Monitor, control and minimize outstanding suspense account items

    • Contribute to the work systems improvement of the department by identifying barriers and providing input to solutions

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Account Manager

  • Lapu-Lapu City, Central Visayas

  • Company

    Nezda Technologies
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 33,000.00 monthly

  • Apply