Offer description

About the Role

We are seeking the services of an Account Manager to assist with our expanding client base primarily servicing the Australian and US markets.

We are an Australian-owned BPO operating out of Clark Freeport Zone who proudly provides services to a wide range of businesses wishing to partner with one of the Philippines’ leading seat leasing services.

Our clients vary from professional services firms such as accountants, financial planning, engineers, and architects are just some of the professions we serve.

We are looking for someone that will complement our existing team of account managers and bring is a new fresh perspective, allowing us to continue to innovate and remain at the top of the tree

Roles and Responsibilities

- Meeting new clients and assisting in the sales process

- Co-ordinating the onboarding procedure to ensure a smooth transition from prospect to client

- Provide guidance to our clients to ensure day to day operations function seamlessly

- Engage in a client call cycle to ensure we continue to be front of mind and build our business relationship

Minimum Qualifications

- A good grasp of the English language both verbal and written

- Ability to work independently and as part of a larger team to deliver outstanding client service to our clients

- Have worked in the BPO industry before

- Have experience in dealing with western businesses, including management level

- Broad understanding of different businesses

- Ability to think laterally through a range of solutions, providing our clients with options on how to proceed

- Any Real Estate BPO experience would be a plus

ShoreXtra Perks

- Free parking and jeepney services

- Highly engaged team

- Unlimited potential for growth

- Fun and family-oriented working environment

- Must work from our COVID safe office

- Unlimited coffee for FREE

- 12 days of paid leave

Requirements

• Minimum education level: Bachelor´s Degree
• 2 years of experience
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About Shore 360

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you ne...

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you need.
High speed internet and low cost communications has changed the way we do business and has enabled a whole range of business services to be available on a global scale. Shore360 provides the required support for you to recruit, train and supervise highly skilled personnel at a fraction of the cost of your local staff.
In our experience you can save between 50% to 75% against local costs for highly skilled resources that can be deployed quickly and without compromise to quality and service.
No matter what business you are in – your competition will use off shore operations to lower their costs. Today this will improve your margin and provide the budget to reinvest in growth. Tomorrow it will be for your survival.