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Admin Assistant - Home Based

Home Based

Pampanga, Central Luzon ·  6 days ago (updated)

Shore 360

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26 reviews
  • Description

  • Our Australian client operates on multiple business sectors, their company as a whole provides Accounting, Digital Marketing, Finance, Real Estate services. As part of their business sector, they are a provider of an online service as well for one-off registration that focuses on small to mid business clients.

    This role specifically focuses on the clients availing their services to tend for business registrations on their behalf.

    Job Responsibilities:

    • Register client details and information via online portal of the Australian Taxation Office

    • Provide daily support in undertaking and managing registration process of clients and coodinate to concerning parties

    • Make timely follow ups or provide phone call to the taxation office when needed

    • Communicate with clients on the status/progress of their registrations via email

    • Take calls from customers with questions

    • Managing website chatbots

    • Recording daily statistics

    • Work closely with direct supervisor and company directors

    • Provide other administrative functions to the team when necessary

    Job Qualifications:

    • Atleast 2 years BPO experience

    • Experience working for an Australian company/account (required)

    • High level written communications

    • Experienced in telephone communications with Australian customers

    • Enjoys a fast paced environment but maintains a high level of accuracy and attention to detail

    • Keen to learn and grow with the business

    Work Schedule: 6:30am-3:30pm (Monday to Friday)

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Admin Assistant

  • Pampanga, Central Luzon

  • Company

    Shore 360
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply