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Administration Clerk

Pampanga, Central Luzon ·  12 November (updated)

Profitmaster BPO Inc

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    Description



  • PROFITMASTER BPO, Inc is a company providing professional services based in Clark Freeport Zone. Our company is all about providing our clients with a remote team as an extension of their local team, ready to serve them with the tasks and services they require. As a strong, fast-growing company, we now require your service! If this sounds like the opportunities and challenges you are seeking for, APPLY TODAY! and be part of our team and see the DIFFERENCE.

    Key responsibilities:

    • Renders direct assistance and support to customers as required by the client

    • Interact with designated company staff

    • Monitors and reports on company activities, as directed by the client

    • • Handle inbound calls, attending to customer supply and service enquiries

    • Handle outbound calls, attending to customer enquiries, cold calling for new customers and accounts receivable collection calls.

    • Lead generation and qualification, calling potential clients, data input to CRM

    • Input to Xero accounting system, bank and ledger reconciliation, invoicing, uploading bills. Monthly trial balance.

    • Managing order integration between Shopify, Xero and Warehouse records

    • Freight booking and tracking to ensure all parcels are delivered in quoted timeframes

    • Maintains and updates confidential files as directed by the client

    • Integrate data from various back-end services, CRMs, and databases

    • Create and maintain operations process documentation as directed by the client

    • Write marketing/web contents following the guidelines set by the client

    • Performs other related duties as required by the client

    Minimum Requirements:

    • High-level of English, both verbal and written

    • Bachelor’s degree, or equivalent in the business-related field will be well regarded

    • Demonstrates ability to perform a wide range of duties with low supervision

    • Computer literate in all aspects of Microsoft Office

    • Knowledge in using Hubspot and Xero is an advantage

    • Competent with computer peripherals

    • High accuracy in data entry of information with high attention to detail

    • Keen to details and learn new concepts quickly, and independently if required, including computer software

    • Ability to problem solve and use initiative

    • Highly motivated with an exceptional work ethic and client focus

    • Strong time management skills and able to work within frames

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Administration Clerk

  • Pampanga, Central Luzon

  • Company

    Profitmaster BPO Inc
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply