Bestjobs Philippines

Don't miss any news or updates from BestJobs

Not now Allow

Airline Loyaty Campaign - UP Technohub - Customer Service Associate

UP Technohub - Customer Service Associate

₱ 22,500.00 monthly ·  Quezon City, National Capital Region ·  16 May (updated)

TeleTech Customer Care Management

Verified Employer

This seal certifies that the data and activity of this company have been meticulously verified by Bestjobs

  • Description

  • TeleTech is on the search for a Customer Service Representative to proactively create meaningful connections with our team in UP Technohub, Quezon City.

    Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

    What you’ll need to qualify:

    · Exceptional English verbal and written communication skills

    · Handy with MS Windows and other computer applications

    · Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude

    · Sales experience in a BPO, business-to-business, or consumer products (retail) environment where you have learned to ask probing questions and get to the heart of the customer’s needs to recommend the best possible product or service to fit those needs

    · Ability to thrive in a dynamic environment

    What your typical day will consist of:

    · Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat

    · Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services

    · Open and maintain customer accounts and information

    · Resolve technical issues with patience and understanding

    · Positively participate in company events, team activities, and continuous learning

    What you'll enjoy:

    · Competitive pay and performance-based incentives

    · Real career growth opportunities

    · Company-sponsored HMO with Health & Wellness programs for you and your family

    · Educational assistance through tuition reimbursement

    · An accessible office location at the 3rd Floor, Building H, UP Technohub Ayala Land, Diliman, Quezon City, Philippines

    Accepting digital applications for your protection and the protection of our employees: Apply online or text ‘TTEC’ to +63 922 110 1170 to connect with us.

    TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.

    For more information about TeleTech, click on About Us or search #ExperienceTeleTech throughout social media to engage in the global conversation.
  • Requirements

  • Minimum education level: Senior high school
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES
To see the complete contact information, Apply now

Similar jobs

Important company in the sector - National Capital Region, Quezon City

Full Time - Other type of contract - ₱ 13,962.00 monthly -

Full Time - Permanent contract - ₱ 22,000.00 monthly -

Get new jobs on Facebook Messenger

Send to Messenger

Job summary

  • Airline Loyaty Campaign

  • Quezon City, National Capital Region

  • Company

    TeleTech Customer Care Management
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 22,500.00 monthly

  • Apply