BestJobs - Jobs - Appointment Setters - Telemarketer

    Description


  •  Managing large amounts of inbound and outbound calls in a timely manner
     Following call center “scripts” when handling different topics
     Identifying customers’ needs, clarify information, research every issue and providing solutions
     Manage large amounts of inbound and outbound calls in a timely manner
     Follow communication “scripts” when handling different topics
     Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable
     Obtains client information by answering telephone calls; interviewing clients; verifying information
     Scheduling meetings and appointments
     Maintain a balance between company policy and customer benefit in decision making
     Handles issues in the best interest of both customer and company
     Keep records of all conversations in our call center database in a comprehensible way
     Meet personal/team qualitative and quantitative targets
    Qualifications:
    • Preferred 2 years Telemarketing experience
    • Excellent in communication skills or must be conversant
    • Love challenges and goal oriented
    • Passionate with the job
    • Assertive and trustworthy in handling confidential information
    • Ability to work under pressure
    • Target Oriented
    • Assist in the formulation of targets for individuals and teams
    • Working with other supervisors and management team members to support agents and maximize customer satisfaction.
    Details:
    • Day shift Mondays to Fridays
    • Fix week ends off!
    • Australian Campaign
    • Office based job
    • Salary will be discussed on the initial interview


  • Requirements

  • Minimum education level: Senior high school
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Appointment Setters

  • Pampanga, Central Luzon

  • Company

    Australian Outsource Desk Inc.
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply