Offer description

This is a hybrid schedule.

At least 3 years related work experience (salary up to 50k)

At least 4-5 years related work experience (salary up to 70k)

At least 5 years related work experience (salary up to 90k)

Main Duties:

-Plan and implement appropriate support documentation, Service Level Agreements (SLA), and work plan for each application;

-Ensure alignment with stakeholders about application support policies, procedures and SLA;

-Ensure client satisfaction on application support services by resolving any raised issue or challenges;

-Generate and present reports to key stakeholders about the performance of the assigned applications; and

-Align, manage, and negotiate with partnered service providers to ensure the quality of the applications.

Qualifications:

-Bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar;

-5+ years demonstrable experience as a lead or leading a department or a team in an IT environment, preferably Maintenance and Support Department.

-Must have a high-level understanding of modern tech stack (Flutter, React, Native iOS/Android)

-Must have a strong background in Software Development Lifecycle

Requirements

• Minimum education level: Bachelor´s Degree
• 3 years of experience
• Availability to travel: Yes
• Availability of change of residence: No

July 29

About Dempsey, Inc.

We strive to become a significant venue both for private companies and professionals for the purpose of matching their respective needs, creating opportunities for productive, meaningful and long-term employment.