Be a Technical Support Representative for Telco Account - Work on Site l Earn with competitive salary (T5)

Offer description

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Job description:
-Respond to incoming customer calls
-Address consumer complaints in a satisfactory way.
-Over the phone, give users and customers clear, detailed guidance on how to fix technical and account-related problems.
-At all times, abide by corporate and account regulations


Why pick us?
-Competitive Salary
-Exciting Performance Bonuses & Account Specific Allowances
-Career Advancement Opportunities
-Promote Within the Company
-Comprehensive Healthcare Benefits

Qualifications:
-Experience in Billing and Collections preferred and required
-With Excellent English Communication (Oral and Written)
-Experience on phone, email and live chat support preferred but not required
-Experience in Customer Service, Sales, Billing, Collections and Technical Support preferred but not required
-Has strong verbal and written communication and comprehension skills
-Good problem solving and critical thinking skills with focus on issue resolution and customer satisfaction -Resourceful, able to multitask and has high attention to details
-Self-motivated and able to work independently as well as contribute to cross-functional and global teams -Flexible and has the ability to quickly adjust to frequent process and information changes
-Can work under pressure

Requirements

• Minimum education level: Senior high school

May 19

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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