Offer description

Determines, looks into, and fixes user issues with computer hardware and software.
Answers user questions about software development, connectivity, printing, and related issues via support calls, chat, email, and/or other forms of communication.
Consults with users to establish methods and procedures followed to identify and fix the problem.
Guides users through diagnostic and troubleshooting processes, which may entail usage of diagnostic tools and software and/or following verbal directions.
Performs other related duties as assigned.

We are looking for a candidate with these qualifications:
Good to Excellent Communication Skills
Proficient in relevant compute application
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Amenable to work onsite

Requirements

• Minimum education level: Bachelor´s Degree
• Language(s): English
• Availability to travel: Yes
• Availability of change of residence: Yes

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries