BestJobs - Jobs - Bilingual Call Center Agent French Open in Makati 70K Salary - ghsjgp
Global Headstart Specialist, Inc.

Global Headstart Specialist, Inc.

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Bilingual Call Center Agent French Open in Makati 70K Salary ghsjgp

₱ 70,000.00 monthly ·  Makati, National Capital Region ·  14 August

    Description

  • JOB DESCRIPTION

    • Answers questions about the products or services in the required language(s) (English and French)
    • Communicate confidently with clients and internal users using telephone, email and software tools.
    • First line ticket handling (Incidents & Requests) including triage and troubleshooting, resolution where possible and assignment where required to 2nd/3rd line support teams and third parties.
    • Provide the best solution based on the details provided by the customers
    • Guides the customer through the problem-solving process
    • Ensuring customer satisfaction
    • Translate French to English and English to French (verbally and in writing)
    • Updating operational and technical documentation together with product user guides as required.

    REQUIREMENTS

    • Must be a Filipino Citizen
    • At least High School Graduate
    • At least two years related working experience (Technical support or Service Desk)
    • Good understanding of IT Infrastructure
    • Must be fluent in both English and French
    • Willing to work midshift
    • Willing to work in Makati
    • Can start ASAP

    For faster processing, you may send your resume to: executives @ globalheadstart.com
    Do you have questions? Reach us through 0917-804-9024 and look for Terry.
  • Requirements

  • Minimum education level: Senior high school
  • Language(s): Tagalog ,French
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Bilingual Call Center Agent French Open in Makati 70K Salary

  • Makati, National Capital Region

  • Company

    Global Headstart Specialist, Inc.
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 70,000.00 monthly

  • Apply