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BMC Remedy Developer

Makati, National Capital Region ·  Yesterday, 07:01 AM (updated)

Hunter's Hub Inc.

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  • Description



  • The Remedy Developer will support BMC Remedy 9.1 ITSM suite applications.

    In addition, the developer will participate in the integration of the BMC Remedy Action Request System with other GOTS and COTS application.

    Develop and integrate Remedy improvements and feature additions utilizing feedback from leadership and infrastructure teams including self-service and capability automations

    Perform BMC Remedy ARS COTS customization development and database development

    Design and develop Remedy ARS software for a multi-tiered user support application supporting Service Desk and Data Center operations

    Perform change assessments including the development and implementation of change control board documentation as well as attend and defend change request to Government Configuration Change Boards (CCBs)

    Deliver ongoing improvement opportunities with processes, standards, and policies

    Work as a team player, learning form others as well as mentoring

    Responsible to operations and maintenance of out of the box Remedy Applications

    More About the Role:

    Candidate will be responsible for researching, designing, developing and/or modifying BMC Remedy ITSM Suite and BMC Remedy Action Request System.

    Presents ideas for system improvements

    Conducts impact analysis for software changes

    Produces detailed specifications and requirements design documents

    Works closely with other Remedy developers to understand and implement functional requirements

    Conducts unit tests and documents findings

    Supports formal testing in controlled environment before code is promoted to production

    Adheres to program configuration change control standards. Provides input into training manuals for users

    Extends applications by using applicable application tools

    Maintains knowledge of feature and technical changes in the tool

    Interfaces with users to better understand and use the tools according to documented processes

    You’ll Bring these Qualifications:

    minimum 5 years of related work experience serving as a Remedy Developer and Administrator

    Experience working with BMC Remedy version 8 & 9

    ITIL V4 certification

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • BMC Remedy Developer

  • Makati, National Capital Region

  • Company

    Hunter's Hub Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply