BPO Workforce Manager / With Experience / Earn up to 80000 - Makati City (T8)

Offer description

Job Description:
• Supply the data, analytics
• The resource management services that ensure staffing levels are adequate
• Appropriate to satisfy the demands of the business, the colleagues, and the incoming quantities.
Requirements:
• 3 years and up experience as a workforce manager or any related workforce
• Must have BPO experience
• Must have experience in handling a team of leads and workforce analysts
• Create and maintain meaningful dashboards and reports
• Handle stakeholder escalation to ensure satisfaction, and act as an interface between team and management
• Roll out schedules, reporting, timekeeping and call controlling that meet required and committed capacity for programs assigned on weekly basis
• Up to 80k-100k salary (but it depends on the experience of the candidate)

Requirements

• Minimum education level: Bachelor´s Degree
• 3 years of experience

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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