Call Center Agent - Blended Account

Offer description

Job Description:
You are responsible for establishing, retaining, and deepening customer relationships by performing efficient and accurate banking transactions; and opening and closing accounts in support of Bank goals and objectives.


Duties/Responsibilities:
Answering incoming calls from customers
Addressing client questions or demands
Guaranteeing that consumer demands are handled properly and effectively
Developing, organizing, and maintaining accurate files
Providing high-quality service in a pleasant, competent, and professional manner
Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.


You are a perfect candidate for this job if you:
Experience in Customer Service SALES is REQUIRED
Strong customer service orientation
Well versed in North American accent
Phone speaking neutral accent is preferred
Sales Skills
Experience in case management / account management (preferred not required)
Experience in roles within Travel / hospitality industry (preferred, not required)
DOS Based Application exposure (preferred, not required)

Requirements

• Minimum education level: Senior high school
• 1 year of experience

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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