Offer description

Requirements:

• Must be a High school Graduate or College Undergrads/Graduates

• No BPO Experience is required

• Preferred with 6 months BPO Call center experience, but not required

• Good to Excellent communication skills is a must

• Has a good customer service orientation

• Willing to work in Pampanga

Responsibilities:

• Providing day-to-day customer service support to customers needs based on client account services or products

• May handle assistance through phone, chat or email

• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines

• Utilizes soft skills and troubleshooting skills to resolve client issues and questions

• Ensuring quality support and customer satisfaction

Requirements

• Minimum education level: Junior High School
• Language(s): English
• Availability to travel: No
• Availability of change of residence: No

August 5

About Global Headstart Specialist, Inc.

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understa...

Global Headstart Specialist, Inc. provides call center jobs and other local employment to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: sourcing and recruitment, training & development and executive search. Our team is comprised of seasoned HR professionals and senior executives locally and abroad who boast of years of business experience. Global Headstart Specialist, Inc. understands the growing human resource needs of contact centers and various business industries. We guarantee to alleviate our clients’ HR demands and helping them achieve their goals. We are thoroughly dedicated to working with our clients to exceed their expectations and provide the best quality of applicants and service. To ensure this we customize our qualification processes to fit the client’s specific needs, determined to uphold confidentiality and professionalism. A proven track record, knowledgeable staff, state-of-the-art technology and a personal touch define the Headstart advantage.

Our Vision and Mission

At the core of the HEAD​START​ way is our vision to be the number one job provider in the Philippines and in Asia. ​
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.