Offer description

A call center is a centralized office or facility that is equipped to handle a large volume of incoming or outgoing customer calls for a business or organization. Call centers can be used for a variety of purposes, such as customer service, sales, technical support, or market research.

In a call center, trained agents or representatives are employed to handle incoming calls or to make outgoing calls. These agents use specialized software and communication tools to manage calls efficiently and effectively. They are often trained to handle a wide variety of customer inquiries or issues and may be required to follow scripts or guidelines provided by the organization.

Call centers can be located within a company's own facility or outsourced to a third-party provider. They can operate on a 24/7 basis or be open during specific hours of the day. Call center technology has advanced significantly in recent years, and many call centers now incorporate artificial intelligence and chatbots to assist with customer inquiries and support.

Requirements

• Minimum education level: Junior High School
• Knowledge: FreeBSD

March 17

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries