BestJobs - Jobs - Call Center Representative - can start asap

    Description



  •  Determines requirements by working with customers.

     Answers inquiries by clarifying desired information; researching, locating, and providing information.

     Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

     Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

     Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

     Maintains call center database by entering information.

     Keeps equipment operational by following established procedures; reporting malfunctions.

     Updates job knowledge by participating in educational opportunities.

     Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

  • Requirements

  • Minimum education level: Senior high school
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Call Center Representative

  • Mandaluyong, National Capital Region

  • Company

    GLOBAL STRATEGIC BUSINESS PROCESS SOLUTIONS, INC.
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply