BestJobs - Jobs - Chat Support - pure nonvoice

    Description



  • About the Company

    Open Access Marketing has been providing business process and call center outsourcing solutions to a host of international clients since 2006. OAM is experienced in designing, implementing and managing critical business processes and call center solutions for Clients around the world from its Makati, Philippine operations centers.

    RESPONSIBILITIES

    - Assist customers via email and chat, identifying and resolving problems

    - Regularly aim to improve the quality of customer interactions

    - Be a team player; have fun and work with a team to hit client targets

    - Perform other tasks as required by the client.

    QUALIFICATIONS:

    - Four-year bachelor’s degree from an accredited college or university preferred

    - Prior experience providing support via email or chat

    - Proficient in written and verbal English communication skills

    - Basic technical skills (able to navigate through smart phone and computer applications)

    - A critical thinker with good analytical skills and attention to detail

    - Ability to empathize with users and create a positive user experience

    - With an upbeat, positive, kind, and empathetic personality

    - Open-minded and prepared to take on new challenges and learn new skills

    - Willing to work in Makati

    Interested applicants may submit their resumes to: ****@openaccessbpo.com

    Visit ***.com to learn more about Open Access BPO

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

Similar jobs

Get new jobs on Facebook Messenger

Send to Messenger

Job summary

  • Chat Support

  • Makati, National Capital Region

  • Company

    Open Access Marketing Philippines Inc
  • Work type

    Other type of contract

  • Type of contract

    Full Time

  • Salary

    ₱ 22,000.00 monthly

  • Apply