Don't miss any news or updates from BestJobs

Not now Allow

Chinese QA Analyst

₱ 40,000.00 monthly ·  Makati, National Capital Region ·  Yesterday, 08:03 AM (updated)

NeksJob Philippines

Verified Employer

This seal certifies that the data and activity of this company have been meticulously verified by Bestjobs

  • Description



  • Chinese Speaker

    Dayshift

    Site: Ayala, Makati

    Salary: Negotiable

    Call centers handle thousands of customer calls every day and offering quality service is paramount to customer satisfaction. Quality assurance analysts ensure that agents provide quality service in line with organizational objectives.

    Optimized quality assurance will increase agents’ efficiency through behavior modification, enhance quality service to customers and improve close rates. It is, therefore, important for you to have a plan for a quality assurance program, create a team of analysts and understand their roles and responsibilities.

    Required Skills

    • Previous QA experience preferred

    • Ability to analyze and solve complex technical issues

    • Strong communication skills (verbal and written communications)

    • Must be fluent in Mandarin and Hokkien

    • Strong troubleshooting and problem solving skills

    • Strong attendance record

    • Current on technical issues

    • Ability to work independently

    • Professional demeanor

    • Must have Microsoft Office experience

    • Must show exemplary quality scores throughout tenure as an agent

    • Ability to perform other related duties and assignments as required and assigned by supervisor or manager

    • Must demonstrate a good attitude and the ability to work as a team player

    • Ability to multitask

    • Willing to work in a flexible schedule

    Interested and qualified candidates must send an updated resume to email address listed in this post or via bestjobs

    Email Subject: Chinese QA Analyst

    ***Only shortlisted candidates will be contacted for the position.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Availability for travel: No
  • Availability for change of residence: No
To see the complete contact information, Apply now

Similar jobs

Reports Analyst

22 October

Full Time - Other type of contract - ₱ 20,000.00 monthly -

QA Analyst

21 October

Full Time - Permanent contract - Negotiable -

Get new jobs on Facebook Messenger

Send to Messenger

Job summary

  • Chinese QA Analyst

  • Makati, National Capital Region

  • Company

    NeksJob Philippines
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 40,000.00 monthly

  • Apply