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  • Description







  • We are looking for a Client Experience Representative to join our dynamic, fast-paced, and fun team in Davao City, Philippines.

    If you are a person of good attitude and has good work ethics, willing to take the challenge, passionate and eager to learn new technologies and the intricacies of Home Health Care, APPLY NOW!

    Responsibilities

    Support new users in new application modules based on company-standards

    Accurately provide real-time support

    Ensure adherence to quality standards

    Facilitate all Knowledge Transfer activities both Internal and External Customers.

    Trains and Evaluates Trainer's ability to initiate training for our Clients.

    Creates, Modifies, and Updates Training Regimens to better equip support staff to train our clients.

    Backup, check training materials periodically.

    Manage the training record of the company.

    Assist in conducting employee skill evaluations.

    Pro-actively develop training sessions oriented on the development of product knowledge and skills.

    Qualifications

    Must be a college graduate, preferably a Health-related course or any equivalent studies

    Experienced in a call center environment is a plus

    Excellent verbal and written communication skills

    Proficient computer and internet application skills

    Must be pro-active and able to work with minimum supervision

    Willingness and ability to take on new challenges and develop new skills

    Ability to work independently and as a team

    Applicants must be willing to work in the night shift schedule





  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Client Relations Manager

  • Davao del Sur, Davao Region

  • Company

    Note-E-Fied Philippines Incorporated
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply