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Client Service Officer (Cantonese) - 43609

43609

₱ 100,000.00 monthly ·  Makati, National Capital Region ·  28 February (updated)

Reeracoen Philippines, Inc

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9 reviews
  • Description

  • Required to deliver excellent customer service to achieve maximum customer satisfaction by resolving the customer query at first contact.

    You will take ownership and initiative to complete necessary research into the query/ issue by checking internal systems/ other departments and ensuring customer query resolution by adopting positive relationship-based service approach that demonstrates genuine concern for identifying customers’ problems/ issues.

    QUALIFICATIONS:

    • Bachelor's Degree Holder

    • Excellent customer communication skills with prior customer service experience

    • Strong customer service orientation

    • Financial service experience optional if no prior customer service knowledge

    • Transaction Banking SME for Cash or Trade products

    • Bi-lingual language (English/ Cantonese) capability (speak & Write)

    • Good understanding of telephony technology usage for support officers

    Job Types: Full-time, Permanent

    Salary: Php80,000.00 - Php100,000.00 per month
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Language(s): Cantonese Chinese
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • Client Service Officer (Cantonese)

  • Makati, National Capital Region

  • Company

    Reeracoen Philippines, Inc
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 100,000.00 monthly

  • Apply