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Client Services / Account Manager

Mandaue City, Central Visayas ·  11 hours ago (updated)

Admerex Solutions Inc

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  • Description

  • JOB SUMMARY:

    In this role, you will respond to customers' inquiries by phone and email: act as the liaison between all managing partners, including the sales, customer service, and/or any vendors on behalf of our clients as it relates to the business. You will function as a primary point of contact for client support for specific clients assigned to them in managing the entire client experience for all clients' various channels from pre-sales through, post-sales, retention - based customer service experience, LiveChat, and or email support, through new client implementation and ongoing support. Any other duties as reasonably requested by the employer.

    Job Requirements:

    Must have working experience relevant to Client Services Management.

    Strong operations background, BPO setting

    Excellent organization skills and ability to manage multiple and changing priorities.

    Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.

    Ability to present to high-level client contacts

    Exemplary communication skills and strong business acumen with ability to balance between needs of customer
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): Portuguese
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • Client Services / Account Manager

  • Mandaue City, Central Visayas

  • Company

    Admerex Solutions Inc
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply