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Client Success Manager - Iloilo


₱ 35,000.00 monthly ·  Iloilo, Western Visayas ·  29 April (updated)

PNI Business Solutions Inc.

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  • Description

  • Qualifications

    * Experience of at least three (3) years as a Supervisor or Manager for a company in a related field.

    * Possesses a Bachelor's degree in any field.

    * Should be of legal age.

    * Excellent communications skills.

    * Amenable to work in an office-based setup.

    * Sales/Marketing experience is a plus but not required!


    * Responsible for maintaining and strengthening relationships with clients assigned to him/ her through consistent customer contact.

    * Regularly updates clients on account status and other immediate concerns that arise during the campaign.

    * Minimizes client attrition by renewing service contracts.

    * Identifies potential client concerns and proactively resolves them.

    * Upsell clients on other products and services offered by the company

    * Makes sure that the client`s quota and needs are met within the specified time frame agreed upon in the contract

    * Responsible for keeping the production leader updated with any changes or feedback coming from the client.

    * Performs other tasks assigned by the Group Leader or the CEO

    * Reports directly to the Group Leader. In the absence of a group leader, reports directly to the CEO.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: No

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Job summary

  • Client Success Manager

  • Iloilo, Western Visayas

  • Company

    PNI Business Solutions Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 35,000.00 monthly

  • Apply