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Collections Agent - Manila (Can Start Asap)

Manila (Can Start Asap)

₱ 14,000.00 monthly ·  Manila, National Capital Region ·  5 days ago (updated)

HR Network Inc.

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57 reviews
  • Description

  • RESPONSIBILITIES

    - Negotiate payment terms/arrangements if applicable.

    - Review account status/information thoroughly to understand the customer’s inquiry/need.

    - Respond to inquiry/need and decide upon the most appropriate solution, if applicable.

    - Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.

    - Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.

    - Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer’s account information
  • Requirements

  • Minimum education level: Vocational
  • 1 year of experience
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • Collections Agent

  • Manila, National Capital Region

  • Company

    HR Network Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 14,000.00 monthly

  • Apply