Collections Associate for our Financial Account | Bestjobs Philippines

Collections Associate for our Financial Account

in Clark, Pampanga

₱ 23,500.00 monthly ·  Taguig, National Capital Region ·  17 February (updated)


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  • You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.

    One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

    As a Collections Associate, you are tasked to deliver customer service to the clients. You are also expected to meet the following:


    • Responsible for handling calls and emails to provide customer support and assistance.

    • Give solutions to clients’ concerns or disputes that they may have on the bank’s credit services (account delinquencies, payment collections and processing)

    • Assists customer's requests and/or concerns professionally and calmly

    • Provide accurate solution to the issues and/or problems raised

    • Acquire right amount of knowledge regarding the subject of concern


    • Enjoy a set of Industry-leading benefits;

    • Competitive salary

    • Get paid while in training

    • Receive HMO since day 1 and free dependent

    • Educational Support for employees

    • Employee Referral Incentives

    • Vacation and Sick Leaves

    • We have sites nationwide that can be near your location


    • Finished at least 2 years in college (or High School Graduate)

    • At least 2 years of work experience in line with Customer Service, Collections or Financial Services

    • Fresh Graduates are welcome to apply

    • Excellent English written and verbal communication skills

    • Enough knowledge in technology (Microsoft Office)

    If you are a Collections Associate looking for a global career, do not miss this opportunity!

  • Requirements

  • Minimum education level: Senior high school
  • Language(s): Tagalog ,English
  • Knowledge: Customer service, Customer Support
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Collections Associate for our Financial Account

  • Taguig, National Capital Region

  • Company

  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 23,500.00 monthly

  • Apply