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  • Description



  • JOB DESCRIPTION

    Escalate cases to Team Lead or client when necessary

    Accomplish the daily target of high-quality user application reviews.

    Completely and accurately write review notes.

    Update internal reports.

    Attend client meetings and trainings.

    Communicate to user via email to inform user of the result of the review.

    Must be amenable to render overtime based on business needs.

    Provide back-office support to clients.

    Communicate to client and/or to client’s customers via phone, email or chat.

    Assist in adhoc work assigned by immediate supervisor.

    Qualifications:

    Education:

    Completed at least 2 years in college of any course

    OR must have graduated from a 2-year vocational course.

    Bachelor’s degree in any field is preferred.

    Work Experience:

    MUST HAVE AT LEAST 2 YEARS KYB EXPERIENCE

    OR At least two (2) years’ BPO inbound voice/email/chat experience in handling international accounts in a customer service.

    Experience in Risk Compliance and KYC review is an advantage

    Skills:

    Knowledge and understanding of AML/CFT is preferred

    Must be adept in using online search engines to find relevant information.

    Must have average logical and verbal reasoning.

    Ability to provide correct decision based on rules and policies.

    Process-oriented.

    Good written and verbal communication skills.

    Detail-oriented team player with a positive attitude.

    Competencies:

    Integrity

    High attention to detail.

    Adherence to rules and policies.

    Analysis

    Ability to work well under pressure with high degree of accuracy.

    Initiative

    Flexibility

    Others:

    Should have no serious disciplinary sanction in previous employments.

    Priority will be given to candidates who have their respective NBI clearances ready.

  • Requirements

  • Minimum education level: Vocational
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Compliance Analyst

  • Makati, National Capital Region

  • Company

    WeLink Management Consultancy Services
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 22,000.00 monthly

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