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Consumer Engagement Specialist - with experience

with experience

₱ 25,000.00 monthly ·  Makati, National Capital Region ·  Today, 06:31 AM (updated)

WESEARCH @ Searchers and Staffers Corp.

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  • Description

  • Job Qualifications:

    -Graduate of BA/BS in Communications, PR, English, Mrketing or other related field

    -With at least 1-3 years work experience in Consumer Goods

    -Excellent writing, editing and communication skills is absolute must

    -Experience in engaging with consumers

    -Ability to adapt and differentiate between various brand voices/personalities

    -Detail Oriented

    -Strong interest in the consumer experience and desire to champion our consumers

    -Must enjoy working in dynamic and fast paced environment

    -Willing to start ASAP


    Job Description:

    -Help build consumer loyalty by fostering an effective and authentic relationship with consumers

    -Follow SLAs and our pre-defined best practices for consumer engagement, promptly respond to consumers to address their product/company concerns as well as answer their inquiries

    -Responsible for writing and responding to consumers via online product reviews and other digital communication channel (e.g. email, text, letters, etc.)

    -Assist the Global Consumer Relations Team with ad-hoc assignments to support other traditional consumer engagement operational requirements (e.g. data quality reviews, reporting, etc.)

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Consumer Engagement Specialist

  • Makati, National Capital Region

  • Company

    WESEARCH @ Searchers and Staffers Corp.
  • Type of contract

    Temporary contract

  • Work type

    Home Based

  • Salary

    ₱ 25,000.00 monthly

  • Apply