BestJobs - Jobs - Credit and Collections Specialist

    Description


  • JOB DESCRIPTION
    Qualifications:
    Candidate must possess at least a Bachelor's/College Degree, any field
    Required skill(s): billing and collection, customer service and relationship management
    Required language(s): English
    At least 3 year(s) of working experience in the related field is required for this position
    Accountabilities:
    The Credit Control Department is responsible for the final part of the O2C process. It is the role of this
    Department to ensure that the aging balance remains as current as possible and any overdue balances are

    identified and addressed within the terms of the Global Credit Policy. The Credit Risks represented by its
    customers is also determined and appropriate controls and procedures are developed to mitigate any losses
    through bad debt. Advice is provided by Credit Control to the business in respect of current credit risks
    represented by the customers. It is also the role of this Department to determine credit limits on the account
    which allow growth related to sales for good rated customers and establish credit limits to mitigate the loss to
    the business from high-risk customers. The Global Credit Policy is reviewed and circulated by this Department.
    Key Performance Objectives:
    Customer Credit Reviews
    With the support of the Senior Credit Controller/Supervisor analyze balance sheets and P&L accounts, in
    addition to the payment and ordering behavior of the customer. Review the development of accounts within
    your portfolio with the support of Senior Credit Controller/Supervisor to reduce the impact of insolvency,
    bankruptcy etc. Escalate high-risk cases in line with the Global Credit Policy. Consider the risks represented by
    the country’s political, economic and currency availability and seek advice when necessary. Determine and propose credit limits based on your analysis and in line with the Global Credit Policy and Standard Operating
    Procedures and obtain the necessary approvals in line with the Global Credit Policy.
    Payment terms and conditions of sale
    To possess sound knowledge of the standard payment terms as detailed in the global credit policy. Ensure with
    the support of Senior Credit Controller/Supervisor that the payments are made within the terms of the
    agreement of sale. Determine and propose requests to extend credit terms of payment with the support of
    Senior Credit Controller/Supervisor in line with the Global Credit Policy and Standard Operating Procedures.
    Debt management
    Effectively manage debt for own region and/or product line as outlined in the Global
    Credit Policy with the support of Senior Credit Controller/Supervisor. Have direct contact with customers
    regarding overdue invoices and make full use of the statements and dunning procedures as outlined in the
    Global Credit Policy to maximize effective debt collections. Communicate all disputes raised by the customer
    to the appropriate departments and ensure that a timely resolution is found. Escalate any unresolved issues
    as per the Global Credit Policy. Ability to effectively generate and use appropriate reports to facilitate debt
    collections.


  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Credit and Collections Specialist

  • Quezon City, National Capital Region

  • Company

    Reed Elsevier Philippines
  • Work type

    Other type of contract

  • Apply