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Critical Hiring for PHRN/USRN Licensed Candidates to handle our CSR Account - Work in Alabang

Work in Alabang

₱ 35,000.00 monthly ·  Muntinlupa, National Capital Region ·  Today, 06:01 AM (updated)

NeksJob Philippines

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  • Description

  • Job Description

    Position Summary

    · Responsible for delivering outstanding customer service

    · Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed. Ensures customer satisfaction and loyalty by assisting and resolving a wide variety of customer requests, inquiries and complaints.

    Roles & Responsibilities

    * Handles inbound calls on the first call, through the use of proactive customer service and call control techniques and proven troubleshooting procedures

    * Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call

    * Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service

    * Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies

    * Performs other duties as assigned.

    Education & Experience

    * Must possess strong interpersonal techniques: is positive, pleasant, respectful and customer focused

    * Must possess a good command of the English language, including excellent enunciation and grammar

    * Ability to retain detailed important information and/or instruction

    * Ability to solve complex problems in a Customer Service oriented environment

    * Ability to comprehend, capture and interpret basic customer information

    * Ability to exercise emotional sensitivity to customer needs and challenges

    * Professional attitude, enthusiastic and reliable.

    * Sound knowledge of telephone etiquette

    Working Details

    * Must be flexible and willing to work irregular hours including evenings, weekends, public holidays and any work schedule required to satisfy client and customer needs in a 24/7 work environment.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
To see the complete contact information, Apply now

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Job summary

  • Critical Hiring for PHRN/USRN Licensed Candidates to handle our CSR Account

  • Muntinlupa, National Capital Region

  • Company

    NeksJob Philippines
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 35,000.00 monthly

  • Apply