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  • Description



  • JR 3867: CSR Voice

    Do you want to be a significant part of an awesome client’s team? Do you want to work in a cool workplace? Here’s a perfect career opportunity for you!

    Why will you love working with Cloudstaff?

    Cloudstaff is the fusion of great people, innovative technology and a culture that engages our staff and promotes personal and professional growth. We encourage and support career development through our specialized training programs and mentoring.

    We are committed to building the Number One Workplace in the Philippines by creating a fun, family-friendly, and stress-free work environment. Our workplaces are designed with both productivity and relaxation in mind. We provide break-out rooms with video games, pool tables, ping-pong and more. We want our staff to feel right at home—after all, they are family!

    We demonstrate our commitment and dedication to our customers in everything we do, and it all starts with how we treat our staff. We believe this philosophy delivers better outcomes and we think it is unmatched in the industry.

    Job Description

    As a CSR Voice, your roles include manage large amounts of incoming phone calls, generate sales leads, identify and assess customers’ needs to achieve satisfaction, build sustainable relationships and trust with customer accounts through open and interactive communication, provide accurate, valid and complete information by using the right methods/tools. You also need to meet personal/customer service team sales targets and call handling quotas and handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

    Salary Range

    P22,000 to P25,000

    Work Setup

    -Work-from-office (Newpoint Mall & SM Clark)

    -Day, Mid and Night Shift

    Qualifications

    -Proven customer support experience or experience as a Client Service Representative

    -Track record of over-achieving quota

    -Strong phone contact handling skills and active listening

    -Familiarity with CRM systems and practices

    -Customer orientation and ability to adapt/respond to different types of characters

    -Excellent communication and presentation skills

    Perks and Benefits

    -Great pay

    -Fun and generous parties, both virtual and actual

    -Relaxation and recreational facilities

    -Overflowing quarterly goodies

    Seize this awesome opportunity today!

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • 1 year of experience
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • CSR Voice

  • Pampanga, Central Luzon

  • Company

    Cloudstaff
  • Type of contract

    Permanent contract

  • Work type

    Full Time

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