Looking for Custom Representative/ Retail Account / 18.5k Basic Salary
NeksJob Philippines - National Capital Region, Quezon City
4 days ago
Custom Representative I Workforce Manager - Onsite I Non Agent I T22
NeksJob Philippines - Makati, National Capital Region
Offer description
₱ 100,000.00 (monthly)
Permanent contract
Full Time
In order to ensure that personnel levels are enough to handle incoming volumes while also fulfilling the demands of the associates and the business, workforce managers provide the data, analytics, and resource management services.
Qualifications
3 years and Up Experience in a Workforce Manager or any related workforce
Must have experience in handling a team of leads and workforce analytics.
Create and maintain meaningful dashboards and reports
Handle stakeholder escalation to ensure satisfaction, and act as an interface between team and management
Roll out agent schedules, reporting, timekeeping, and call controlling that meet required and committed capacity for programs assigned on weekly basis
Up to 80k-100k salary but it depends on the experience of the candidate
Requirements
- Minimum education level: Bachelor´s Degree
- 3 years of experience
More than 30 days ago
About NeksJob Philippines
ABOUT NEKSJOB
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contact Us.
We are here to help. Want to lea...
ABOUT NEKSJOB
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!
Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120
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