BestJobs - Jobs - Customer Experience Specialist Earn a 20KPLUS Signing Bonus - Ortigas Site

Customer Experience Specialist Earn a 20KPLUS Signing Bonus Ortigas Site

₱ 20,000.00 monthly ·  Mandaluyong, National Capital Region ·  Yesterday, 04:04 PM (updated)

NeksJob Philippines

NeksJob Philippines

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    Description


  • Earn up to 34K and get a 20K signing bonus when you start on February 4!
    ACCELERATE YOUR CAREER – JOIN US TODAY
    Are you looking for an amazing job with an attractive package that rewards your outstanding skills? Our client
    is an American multinational company leading the hospitality industry and connecting people to unique travel
    experiences at any price point in more than 33,000 cities and 192 countries with world-class customer service
    and a growing community of users.
    We are looking for enthusiastic, passionate and smart Customer Experience Specialists
    (CXS) that can provide personal and efficient solutions for our client’s travelers’ experiences.

    What we offer:
    -Very competitive salary package
    -Performance incentive monthly (up to 30%)
    -25% night differential rate
    -15 Vacation Leaves with carry-over
    -15 Sick Leave with conversion
    -Health insurance on Day 1 of employment
    -Group Life Insurance on Day 1 of employment
    -Government contributions
    -13th Month Pay

    How to Apply:

    • APPLY TO THIS JOB POST
    • SMS Text your Full name/Contact Number/Location to (Click "Apply now" to see the contact detail)

    Once your application is sent, please expect a call in 24-48 hours!

    Overview of the Role:
    -Provide friendly and efficient service to the hospitality community of our client
    -Be the first point-of-contact to handle and resolve customer concerns
    -Respond professionally to inbound phone calls including urgent situations
    -Identify and escalate issues appropriately
    -Research information and troubleshoot problems using available resources
    -Monitor and control numerous concurrent tasks in tandem
    -Proactively and independently work to meet targets and goals
    -The Ideal Candidate
    -Completed at least two (2) years in college (with no back subjects)
    -Minimum of 6 months BPO tenure
    -Strong English communication skills; written and spoken
    -Self-motivated with high energy and a positive attitude
    -Amenable to work rotating shifts (morning, mid, & night shifts)


  • Requirements

  • Minimum education level: Vocational
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Customer Experience Specialist Earn a 20KPLUS Signing Bonus

  • Mandaluyong, National Capital Region

  • Company

    NeksJob Philippines
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Salary

    ₱ 20,000.00 monthly

  • Apply