Offer description

Customer Service Agent With Call Center Experience (Antipolo City) Up to 22300/Monthly

customer service representative may include the following duties:

-Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
-Resolve customer complaints and issues in a positive and empathetic manner.
-Process customer orders and provide information about products and services.
-Escalate complex customer issues to a supervisor when necessary.
-Keep detailed records of customer interactions and transactions.
-Continuously improve customer satisfaction by proactively identifying and resolving potential issues.
-Follow established procedures and guidelines for handling customer inquiries.
-Meet performance metrics, such as response time and customer satisfaction scores.
-Stay up-to-date on company products, services, and policies.
-Maintain a positive and friendly attitude at all times, even during challenging interactions


TO QUALIFY, CANDIDATE MUST:
- Have at least a SHS Diploma but preferrably with a Bachelor's Degree in any course.
- Be willing to work in Antipolo City
- Have 30-35wpm typing skills.
- Can start immediately
- Willing to work in sifting schedules"

Requirements

• Minimum education level: Senior high school
• Language(s): English
• Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries