Offer description

Graduate of any two or four year course

At least one year experience as a Customer Service in the same field

Excellent in oral and written communication skills

Can work with a minimum supervision

Willing to be assigned in San Juan, Metro Manila

Duties and Responsibilities:

Assist in handling company’s on line (viber) customer service client relationships by providing the best customer service using standard and customized responses to various customer inquiries and business related scenarios. (on line sales)

•Resolve a concern or issue, that will result to a win-win solution between the customer and the company (policy and process).

•Come up with strategies that will turn inquiries received into Sales opportunity.

•Turn-around time to reply and provide assistance to customers is always REAL TIME.

•Ensure that end of the day, all inquires were replied to and customers were provided satisfactory level of understanding of how they will be assisted in reference to their concern.

Requirements

• Minimum education level: Bachelor´s Degree
• 1 year of experience
• Language(s): English
• Knowledge: Microsoft Excel, Microsoft PowerPoint, Customer service
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About Primus@Knowledge Specialists, Inc.

Primus@Knowledge Specialists, Inc. is a consulting company that specializes in outsourcing and deployment of IT experts, specialists, professionals, skilled labors, and other staffing requirements of local and foreign clients. The company is backed by a pool of competent professionals with extensive training and experience in the latest technology of computerization including systems development, networking, cabling and training.

The firm's competitive edge also lies in its network of...

Primus@Knowledge Specialists, Inc. is a consulting company that specializes in outsourcing and deployment of IT experts, specialists, professionals, skilled labors, and other staffing requirements of local and foreign clients. The company is backed by a pool of competent professionals with extensive training and experience in the latest technology of computerization including systems development, networking, cabling and training.

The firm's competitive edge also lies in its network of management, IT consultants and human resource development practitioners from various industries. Total customer satisfaction is the trademark of each quality service tailored to individual client's needs on executive search, staffing requirements, integrated Human Resource and Information Technology services, and sale of integrated software solutions.

Incorporated in 2012 Primus@Knowledge Specialists, Inc. was another brainchild of the same mind that have been a moving force in well-known and respected consulting company providing manpower complementation of IT professionals to varied clients as well as DP information technology consultancy projects to local and international firms.